Your store can be profitable again.
Thirty years on the shop floor, in sales and management. A simple, proven method: turning your salespeople into merchants.
On-site diagnostic, 1 to 3 days · from CHF 1,200
A salesperson answers a request. A merchant builds a project with the customer.
Customers only buy once they trust you. That trust is won, or lost, long before price comes up. Everything else follows from it: sales, margin, profitability.
01
Welcome
Do your customers really feel expected?
02
Understand
Do your salespeople uncover the real need?
03
Propose
Are your offers easy to understand?
04
Close
How many “I'll think about it” a day?
05
Retain
Do your customers come back?
The offer
Three steps, one goal: profitability.
Step 1
The diagnostic
I observe your store as a customer, then with your team. You receive a report and a plan with five priorities.
Step 2
The training
A “From salesperson to merchant” workshop with your team, followed by a day of on-the-floor coaching.
Step 3
The follow-through
On-site presence and monthly review of the figures, until the store is profitable again. Part of my fee depends on your results.
For you if…
you run a store, a showroom or a shop whose sales are flat or which is losing money, and you are ready to face reality.
Not for you if…
you are looking for a miracle recipe, one more promotion, or someone to tell you everything is fine.
Let's start by looking at your store as it really is.
A first 20-minute conversation, with no commitment, to see whether the diagnostic makes sense for you.